A few fields between you and the full lobby
Creating your players1 account takes three short steps: enter your details, clear a quick identity check, and connect a payment method like PayPal, Venmo, or Play+.
What to expect when you create your account
Start by entering your name, email address, date of birth, and the last four digits of your Social Security Number — standard identity fields required under state gaming regulations. After that, we'll send a one-time passcode to your phone to confirm the number is yours. Once you confirm, you land on your account dashboard where
your wallet, payment settings, and the sportsbook are all in one place. If any document verification is needed beyond the initial fields, our account team will reach out via the email you registered with. The whole flow is built around mobile — every screen is sized for thumb navigation, so nothing gets cut off or
buried behind a scroll.
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Identity Verification State gaming rules require a name, date of birth and a partial SSN match. Most accounts clear automatically; edge cases go to our account review team.
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One-Time Passcode We send an OTP to your mobile number mid-registration. Enter it on-screen and your account is confirmed — no separate email link to chase down.
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Mobile-First Dashboard After sign-up, your wallet, payment rails, and the full lobby are visible from the same screen. Switching from phone to browser keeps your session active.
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Account Support Access Live chat and email support are available from inside your account the moment registration is complete — no waiting period before you can ask for help.
Account
Start by entering your name, email address, date of birth, and the last four digits of your Social Security Number — standard identity fields required under state gaming regulations. After that, we'll send a one-time passcode to your phone to confirm the number is yours. Once you confirm, you land on your account dashboard where your wallet, payment settings, and the sportsbook are all in one place. If any document verification is needed beyond the initial fields, our account team will reach out via the email you registered with. The whole flow is built around mobile — every screen is sized for thumb navigation, so nothing gets cut off or buried behind a scroll.
Explore the LobbyYour details are encrypted for secure account access.
Local payment options at players1
Once your account is verified, add funds using the payment methods Americans actually use. PayPal links to your existing balance or connected bank account and confirms almost immediately. Venmo lets you send from your Venmo wallet with the same speed. Play+ is a prepaid card option issued to your account — useful if you prefer to keep your casino wallet completely separate from everyday banking. All three show up in the payment tab of your account dashboard as soon as you're registered.
Help when your account setup hits a snag
Registration questions come up — a passcode that didn't arrive, a name field that won't clear, or a state eligibility question. Our account help team handles all of it. Reach us through live chat inside the app, by email at the address on our contact page, or through the in-app help widget that stays visible throughout the sign-up flow. If your account is flagged for additional document review, support will walk you through exactly which file to upload and where.
Live Chat
Chat opens inside the app and on the desktop site. It connects you directly to an account specialist who can pull up your registration status in real time.
Email Support
Send a message from the contact page for non-urgent account questions. Our team responds with your specific account context, not a canned reply.
In-App Help Widget
The help widget stays in the corner of every registration screen. Tap it at any step to get field-specific guidance without leaving the sign-up flow.
How we keep your account and data protected
Security isn't an afterthought at the registration layer — it's built into every field. The partial SSN match, OTP confirmation, and document review process all exist to make sure only you can open and access an account in your name. Your data moves over SSL-encrypted connections at every stage, and payment credentials are never stored on our servers directly — they pass through the payment provider's secure environment.
SSL Encryption
Every field you fill in during registration travels over an SSL-encrypted connection. Your personal details and payment data are protected from the first keystroke.
Identity Verification
The partial SSN and OTP steps confirm you are who you say you are. This protects your account from being opened fraudulently under your name.
Payment Data Handling
PayPal, Venmo, and Play+ credentials are processed entirely within each provider's secure environment. We never store raw card or bank account numbers on our side.
Account Access Controls
After registration, you can add a PIN or biometric lock through account settings. These apply to both the mobile app and the browser version of your account.
Common questions about creating your players1 account
Still have questions before you start? Here are the ones we hear most from people going through registration for the first time.
Register
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.
Access may be available only in states where local law permits.