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How players1 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with players1 — from the moment you open your account to every deposit you make via PayPal, Venmo, or Play+.

Account data protectionPayPal, Venmo, Play+ payment data handled securelyYour right to access or delete dataCookie settings you controlUS-eligible accounts only
players1 How players1 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

If you want to request access to your data, correct something on file, or ask us to delete your account information, our privacy team is the right starting point. You can reach us through live chat, email, or our secure account messaging system — use whichever channel fits your situation. We aim to respond to all privacy-related requests within the timeframe required by applicable state law.

Live Chat Start a live chat session from your account dashboard to reach our support team for quick privacy questions or account-data inquiries.
Email Privacy Team Send a detailed request to our privacy email address for data export, correction, or deletion. Include your registered account email to speed things up.
Account Messaging Log into your players1 account and use the secure messaging tool to submit a privacy request without sending sensitive details over unencrypted channels.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at players1 runs across four areas: encryption in transit and at rest, controlled retention schedules, cookie transparency, and clear account-security steps. Each area ties back to a practice you can verify or act on from your account page or by contacting us directly.

Encryption and Secure Storage

All data — including payment references from PayPal, Venmo, and Play+ sessions — is encrypted in transit using SSL and stored on access-controlled servers. No plain-text credentials are retained.

Data Retention Schedule

We keep your account and transaction data for the period required by applicable regulations. Once that window closes, personal identifiers are deleted or anonymized per our internal retention policy.

Cookie Controls

You can manage cookie preferences through the cookie banner shown on first visit or by revisiting settings in your browser. Functional cookies keep your session active; analytics cookies are optional and can be switched off.

Account Security Steps

Two-factor authentication is available on your account. If you suspect unauthorized access, change your password immediately and contact us via live chat — we can flag the account for review within minutes.

What You're Probably Wondering About Your Data

These are the privacy questions we hear most often from players1 account holders — straightforward answers, no legal runaround.

We collect your name, email, date of birth, state of residence, device identifiers, and payment transaction references. Full wallet credentials for PayPal, Venmo, or Play+ are never stored on our side.

Yes. Submit a data-access request through live chat or our privacy email and we'll send you a full export of your account data within the timeframe required by your state's applicable law.

We do not sell your personal data to advertisers or data brokers. We share information only with payment processors — like PayPal or Venmo — and only what they need to complete a transaction.

Contact our privacy team by email or through secure account messaging and request deletion. We'll confirm your identity, close your account, and remove personal identifiers in line with our retention schedule.

Functional cookies keep your login session active across mobile and desktop. Analytics cookies are optional — you can decline them via the cookie banner or adjust them at any time in your browser settings.

Payment data travels over SSL-encrypted connections. We store only a transaction reference, not your full PayPal or Venmo account details. Play+ prepaid card logs are retained only per the applicable regulatory schedule.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.